Security Issue!!!!

[Lester]

Recently a notice from the management says that 2 break-in cases in PHM, in fact i heard they're more than 2 cases, management also mentioned the current solution will be having more guards and patrol more frequently to tighten up the security.

SO DOES ANYONE NOTICE WE HAVE MORE GUARDS NOW?
THE ANSWER IS NO IN FACT GUARDS IS GETTING LESSER? WHY????

SO IS OUR SECURITY MUCH TIGHTEN UP?
THE ANSWER IS NO AGAIN, JUST TAKE A LOOK OF THE MAIN GATE IT'S SPOILED FOR MONTH BUT MANAGEMENT DO NOT CARE ABOUT IT AND NOW EVEN WORST THEY JUST LEAVE IT OPEN AND EVERYONE CAN JUST DRIVE THE CAR OUT WITHOUT PASS. JUST IMAGINE SOMEONE CAN NOW COME IN AS VISITOR THEN GO TO THE BASEMENT CARPARK THEN BREAK INTO YOUR CAR AND DRIVE AWAY WITHOUT A SINGLE QUESTION BY THE GUARD.....SO DO YOU THINK THEY ACTUALLY TIGHTEN UP THE SECURITY?

I don't know what is the purpose of this forum and who actually behind it, but if the PHM managent team read this, I HOPE YOU GUYS CAN TAKE THE PROPER ACTION IMMEDIATELY, WE NEED TO HAVE A SAFER PLACE TO STAY, SAFER PLACE FOR OUR FAMILY AND KIDS.

[Simon]

I agree, only this morning my wife was telling me that the guard house barrier have been broken for nearly 1 mth already or more and still not repaired. How difficult is to repair the damages? That brand of barrier is local made, so does it need to take 1 mth or more to source for parts? I think there is someone, is up to some bad intentions.

I seriously suggest we call for a resident's meeting to iron out the current security issues immediately.

[stalonez]

One of the victim is from 15th floor in Blk A where the thief cut off the iron grill padlock knob.

According to my info, the incident happened on during day time when there was a lot renovation noise going on within Blk A. The thief took advantage of that situation and camouflage their break-in noise as well, no suspicion from next door, clever indeed.

A very well planned break-in if you ask me because the victim owner is hardly around. It makes me wonder who else would notice the victim presence besides the neighbour staying on this floor, the cleaner who mops the floor, janitor collecting the rubbish bin, our security fellas and their previous reno contractors? Hmmm..

Obviously an inside job; someone who had clearly researched the owners presence pattern and had the timing all work out before execution. Someone suspect it could be tenants who pretend to rent a place in PMH but with agendas or vested interest which is also highly possible. Given the pro job they did.

If not, how else would an outsider/stranger knows which potential unit (vacant/seldom around) to strike with such precision? Could there be outsiders who sneaks in regularly and visit each floor in Blk A,B C to study every strike unit? Well you do the math....

Without a doubt, PMH security has been compromised and it is absolutely unacceptable. Especially to the victims of the recent break-in, I would be utterly furious and p'ss off with the security for all their lost. The committee is doing the right thing by advising us to stay vigilant, look out for each other at all time.

Honestly, I don't have much confident with our current security system, too many loop holes. We might as well save the portion of the monthly security fee and invest on better building securty system rather than solely depending on the guards.

Maybe equipments such as CCTV's on each floor, exclusive floor access (similar to hotel lift where your card can only allow you to access the specific floor you're staying) though not very social friendly and standard home alarm could be a good start.

*** Just hypothetically speaking, I hope these recent break-in are not a get-even retaliation from the previous management whom our committee had them replaced...

[Simon]

thanks 180Degree for the info.....

Well, all residents should be pro active in security matters...especially like allowing people to follow you in through the main door of the building......always ask them to show you their access door card before allowing them to follow you in. This is a very good precaution against people sneaking into the building.

As for the inside job issue, well I have heard in Brickfields apartments, they have spy staying within the building. So nothing can be done. Only way to is practise good security measure by upgrading your locks, adding locks, alarm system maybe, etc.

Let make an effort to keep PMH safe, ok. It requires team work to keep our community safe. So lets work towards that goal.

[vikingkc]

Hi I'm new to this forum but i have been staying in PMH for the last 2 years....

Some idea here but not sure if it works.... saw some condo having a guard station at each block entrance...... for 24x7 hence if anyone without access card would need to register with the respective block guard before entering. At least we filter first before letting anyone in.....

Now i see that there is a place for the guard but always empty. It will be a waste...

Just my 2 cents.......

[Simon]

wouldn't work...cause the guard would have to ask each and everyone one if they have access card......imagine if a girl and guy enter the door....the guard would just assume they are together......

so it's responsibility of any residents to open the door to ask the person following them in to show their access card....it works better....

also never open door for anyone if they ask you to do so.....

[Admin]

I HOPE YOU GUYS CAN TAKE THE PROPER ACTION IMMEDIATELY, WE NEED TO HAVE A SAFER PLACE TO STAY, SAFER PLACE FOR OUR FAMILY AND KIDS.[/quote]

Hello to all,

After busy settling new security guards, allowed us to explain the situation:
1) JMC complaint about not enough guards since Mac 08. No action or reply from Dats Management (security service provider)
2) We even brought this up to Midah Heights and UOA, but no action being taken. Even after we highlight the risk of breaks in and robbery in PMH.
3) There are total 3 reported breaks in cases. All with police report. We were not informed about the others.
4) We have enough evidence to believe this is inside job, by syndicate.
5) After the break in, property manager had meeting with Dats Management, and got agreement to deploy more guards immediately (we still have the copy of minutes with signatures by Dats Management). After that, nothing being done.
6) Last week we managed to stop one attempt of break in, the guards (Dats) chased the suspects, until he jump out of the fence, and disappear in front of block A. JMC help to make the police report, since the security in-charge Mr.Unzah do not know what to do by then. End of day, police refused to come and search the suspects, because
7.1) Owner of other unit do not want to be witness(for their personal safety reason)
7.2) Mr. Unzah him self refused to be the witness i.e. no case, and no action. We made proper complaint to Dats Management on this, and no reply up to date.
We believe the suspects moved out from PMH. Landserve called, and left message to the owner, but no reply.
9) We finally got a new security provider (after interviewed 5 to 6 companies), but we have to apologized for the short notice. Imagine we could have "internal people" reading the same notice as we all did, therefore it is not a good idea to provide them further info, until the new guards are deployed.
10) We will call for Annual General Meeting (AGM), after we settle down account transfer from developer and Property Manager issues. Appreciate your patience.
11) For the pedestrian barrier, we are trying to improved to shorten the down time, but since our handy man from Management office do not know about the system, they have no choice but to wait for contractors to come for repair, and …. Long story again..

Lastly, JMC were all owner who stay here everyday, most of us cannot sleep during last couple of weeks. Anyway, thanks for the support.

Reminder! Lock you door properly, safe guard your unit at all time. Beware of strangers, report to guard house or management office if you see any suspects

[Simon]

Thanks for the update Admin. I'm glad the security company was finalised and quick action have been in place to immediately tackle the security matter.

For the suspect jumping out of the fencing near Block A seems a bit suspicious as if I remember it correctly, the fencing on Block A side were about 8-10ft high. Maybe we should look into the fencing on Block A, as future the other side of the fencing would be the Hospital compound which many people can take the opportunity to get into PMH. Maybe we can consider putting higher barbwire and have guards patrolling or even install CCTV or perimeter alarm. End of the day, we just want to live a safe environment. Thanks for your effort.

Will look forward towards the AGM. I hope during that AGM all matters of concerned can be taken note of and address with further discussions.

[Simon]

Thanks to Admin, Committee and Management for putting up the notice on door security access. Guys, please go read the notice board on the 1st Floor near the lifts. Excellent location of the Notice Board. 2 Thumbs up from me.

Also, please do practise the advice given by the notice on the door security. Safety is everyone's responsibility.

[Simon]

Admin.....would it be possible to make a rule in PMH on regarding residents opening the door(glass door at each block) for their guest/visitor? I would appreciate this ruling be posted at the door entrance to deter the guest/visitor from challenging other residents to allow them in.

As because I have encountered a rather nasty fellow as I didn't allow him to follow me in as well as he got angry because I question him on his intention. I hope the Committee would consider making this ruling a strict rule to be obey by all residents/guests/visitors. This would assist in making residents in proactive in preventing crime. Please do consider. I thank you in advance. Cheers.

[Admin]

Admin.....would it be possible to make a rule in PMH on regarding residents opening the door(glass door at each block) for their guest/visitor? I would appreciate this ruling be posted at the door entrance to deter the guest/visitor from challenging other residents to allow them in.

As because I have encountered a rather nasty fellow as I didn't allow him to follow me in as well as he got angry because I question him on his intention. I hope the Committee would consider making this ruling a strict rule to be obey by all residents/guests/visitors. This would assist in making residents in proactive in preventing crime. Please do consider. I thank you in advance. Cheers.

Hello Simon,

Thank you for your concerns, we posted the same message in the notice board, will get the new Property Manager to post it in front of the glass door. We will even circulate a copy to the security guards, so that in case they need further explanation, they can just show the visitor the notice.

Besides that, new house rules is almost done, after revised and studied for 3 months. We will discuss this in our next JMC meeting, and see what we can do.

Lastly, we have no right to stop people from helping others, e.g. coming into the building. Basically all residents should be aware of the basic concept / reason to install the card access system, i.e. to prevent un authorised person from entry. Therefore, if every one of us can take our visitor from the lift lobby, the problem resolved. Anyway, it is our courtesy to greet friends and relatives in the lobby, rather than standing behind our grill, we live in condo OK.

[Simon]

Admin.....

we have no right to stop people from helping others, e.g. coming into the building

I'm saying that residents should come down to pick their guest/visitor from the lobby so that other residents can avoid the nasty situation confronting nasty guests/visitors just to be proactive to prevent crime. I have notice that lots of guests/visitors are been nasty for not respecting residents or guards. So handle the situation is best to use rules. Imagine this, if a resident were to confront a nasty situation now, do you think he/she will want another confrontation again? End up, resident allowing Tom, Dick and Harry into the building = crime will happen.

If they don't respect the rules, then they should not be in the compound as PMH is our home and not a supermarket or pasar malam or a hotel where everyone comes and goes as they like. Sorry for being so strict on this as I want the house rules to assist or facilitate residents and guard to carry out the proactive duty to prevent crime. Once security and safety is jeopardise, there is no point in stay in PMH.

Thanks for reviewing the house rules in detail. I hope the house rules will be ready before the resident's meeting and hopefully a forum can be provided for feedback. Cheers.

[matthewctj]

Admin.....

we have no right to stop people from helping others, e.g. coming into the building

If they don't respect the rules, then they should not be in the compound as PMH is our home and not a supermarket or pasar malam or a hotel where everyone comes and goes as they like. Sorry for being so strict on this as I want the house rules to assist or facilitate residents and guard to carry out the proactive duty to prevent crime. Once security and safety is jeopardise, there is no point in stay in PMH.

I agree with you on this matter. I have noticed how guest speaks rudely to the guards just because they are from foreign land. What the residents do not understand is that they are merely enforcing the house rules which are meant for their benefit. Unfortunately, this respect has to come from the resident itself and cannot be demanded by the management nor the committee.

Strict is good.

[Transformers]

I noticed that there is a gap at the guard house automatic barrier (between automatic barrier and pedestrian access gate) and people are using it to walk straight in into the condo premise. I suggest that the residence make use of their access card at the pedestrian access gate instead of using that small gap to come in and also urge the current guards to stop ppl from using that small gap. Roadside cones was later used to temporarily block that access(gap). Can anyone think of some permanent ways to block that gap? This will probably stop unregistered visitors from gaining access.

Not sure if that gap is for the residence motocycles access, correct me if i am wrong.

SAFETY FIRST

[matthewctj]

I noticed that there is a gap at the guard house automatic barrier (between automatic barrier and pedestrian access gate) and people are using it to walk straight in into the condo premise. I suggest that the residence make use of their access card at the pedestrian access gate instead of using that small gap to come in and also urge the current guards to stop ppl from using that small gap. Roadside cones was later used to temporarily block that access(gap). Can anyone think of some permanent ways to block that gap? This will probably stop unregistered visitors from gaining access.

Not sure if that gap is for the residence motocycles access, correct me if i am wrong.

SAFETY FIRST

Megatron or Optimus Prime, we have asked the guards to restrict movements there through the gap. Problem was due to barrier arm not being long enough. Another reason for that is also security. There was an incident once where a car just tag to go in, but unfortunately, a bike zip past the car. The sensor detected the bike going thru and closed just as the car was moving in. I think the damage wasn't much but must be avoided.

This responsibility falls to the guards to enforce the non-residents no entry rule.